Careers at EntireIT
Are you excited to make a change? We are not just a company: we are human centric and we care about our Team: come and join us!
We are looking for wonderful and talented client focused team members. If you would like to work with a team that really values your input, and you have a passion for wanting the best possible outcomes for clients: talk to us now!
At EntireIT we are always striving to deliver better products and services to all of our clients. We need to be at the forefront of technology. We can offer our clients the best value in the advice we provide to what their business specifically requires. The crux of it is: what we do needs to work and help solve problems for our amazing clients so they can thrive.
If you are someone that enjoys working with a lively team, has asperations of growing your career, loves learning new skills and most of all would enjoy working with a great range of clients, then get in touch with us now!
Currently due to expansion we need to grow our already brilliant team, below are the current positions that we looking to fill.
Helpdesk Support Technician
We are looking for a Helpdesk Support Technician to take care of our customers IT challenges. You will be the soothing voice to calm their nerves, solve their problems and make them feel better about their day. Being in control, able to take on any kind of problem and ask for help when you need it are important attributes. This role is crucial at triaging and delegating incoming jobs to the right staff to assist with Technical issues and faults.
Being able to be efficient, coordinated and well organised are crucial elements to ensure you maintain our high standards. Above all: we do what we say and hold true to our word so we can deliver and exceed expectations. This role if front line and hence it is of vital importance that you have a great speaking voice and are easy to understand, that you are to the point and able to listen carefully to what clients and staff say.
- 1-3 years experience in a commercial IT environment or similar
- Able to prioritise and self manage
- Able to escalate when required
- Customer service skills beyond reproach
- Familiarity with Windows 10/11 and Office 365 in a small to medium business environment
- Experience with setting up Broadband/Fibre Routers/Access Points
- Ability to learn quickly and adapt to change essential
The hours are: 8:30 – 5:00pm Monday to Friday.
The role is 40 hours per week.
Systems Engineer
We are looking for a full time Systems Engineer to help us deploy solutions to our clients. You will have a good experience of server and networking technology and how cloud-based services can enable the modern work place. We would like you to:
- assist with, and lead, migrations to Microsoft 365
- work on executing roll outs of computer equipment
- assist the helpdesk with troubleshooting
- work as a team player to support colleagues and get Project work completed
- have relevant work experience to show evidence of a strong ability to problem solve and think on your feet
The hours are: 8:30 – 5:00pm Monday to Friday.
The role is 40 hours per week with options for on-call and weekend work.
There will be some travel required to client sites in the region.
Skills and Experience:
- Excellent customer service skills/customer empathy
- Able to prioritise, self manage and delegate
- 3+ years experience in a commercial IT environment or Managed Service Provider
- Proven track record of implementing SaaS for commercial clients (Office 365, Google Docs etc)
- Experience with Microsoft Intune/MDM advantageous
- Experience in set up and configuration of Routers/Switches/Access Pointsand Networking
- Track record of diagnosing complex technical problems with desktops, e-mails and internet connectivity
- Commercial/Financial awareness advantageous
- Evidence of willingness to develop your skills and further Professional Training.
Here at EntireIT, we believe in looking after all of our staff and as a part of our team you will enjoy some of the great perks we offer. Entire IT is not just a company: we are human centric and we care about our Team!
- Do you like Birthdays, great, so do we, you will get your birthday as a special holiday..... just for you!
- Mental and physical health is so important in todays busy world. As a part of the team you will get 5 extra well being days per year for you to look after, well, you.
- We will also support you with health insurance benefits so that you can make sure you and your people are looked after.
- Family is extremely important and we know there are special times in all families lives that need to be seen. If they are important to you, then they are important to us!
- We have parking! It is the small things that count and make life easier.
- And lastly but certainly not least, you will get to work with an amazing team that the Managing Director is proud to call his second family.
Contact us at EntireIT HQ to enquire about the opportunities we currently have.
EntireIT
544 Kaikorai Valley Road
Dunedin 9011
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